Terms of Service

By visiting this website, browsing our service pages, running the savings calculator, submitting the contact form or requesting a quote, you agree to these terms. If you do not agree with them, please do not use the site and do not send us your information.

If you are agreeing on behalf of a company, a homeowners association, a property manager or another organization, you confirm that you are authorized to do so and that the organization is bound by these terms. You must be at least 18 years old to request a quote or to enter into a contract with us.

This website is operated by JJ Energy Inc., a solar, battery storage, generator and electrical contractor based in Palm Desert, California, serving the Coachella Valley and surrounding communities. Our postal address is 73-710 Fred Waring Drive, Suite 210, Palm Desert, CA 92260.

We hold the classifications described on this site as CSLB C-10 / C-46 Licensed, Bonded and Insured. Our license status, classifications, bond and any disciplinary history are public information and can be checked at any time through the California Contractors State License Board using our legal business name. We are happy to provide our license details in writing on request, and they appear on every proposal and contract we issue.

We are not a utility, a lender, an insurer, a tax adviser or a manufacturer of the equipment we install. Where those parties are involved in your project, their own terms apply to what they do.

Depending on the property and the assessment we carry out, we sell, design, install, commission and service the following for residential and commercial customers:

• Grid-tied and hybrid solar arrays, including roof mounted and ground mounted systems
• Battery storage systems and the electrical work required to back up selected circuits or a whole home
• Standby generators, transfer switches and portable generator inlets
• EV charger installation and the circuits, conduit and metering that support it
• Main panel upgrades, subpanels, service changes and meter relocations
• General electrical service, troubleshooting, repairs and code corrections

Not every service is available for every property. Roof condition, structural capacity, available panel space, utility service size, shading, local code, fire setback rules and the policies of your authority having jurisdiction all affect what can actually be built. Nothing on this website is a promise that a particular system can be installed at your address. That is settled by the site assessment and the written proposal that follows it.

Information on this website, including any figures shown in service pages, guides or the savings calculator, is provided for general information. It is not an offer to sell and it is not a quote. A quote exists only when we issue a written proposal that names your property, the equipment proposed, the scope of work and the price.

Written proposals are valid for the period stated on the proposal, which is normally 30 days from the date of issue. After that period we may need to reprice, because equipment costs, freight, labor rates, permit fees, utility fees and incentive programs all move independently of us. A proposal also assumes that the conditions we found at the site assessment are the conditions our crew will find on installation day.

Prices exclude any work not expressly listed in the proposal. Obvious clerical errors, such as a transposed figure or an omitted line item, may be corrected before the contract is signed, and we will tell you promptly if we find one. A proposal becomes binding only when both you and an authorized representative of JJ Energy Inc. have signed it, and any required deposit has been arranged in line with California law.

The solar savings calculator on this website produces a non-binding estimate. It is generated from the values you type in and from general modeling assumptions about system size, sun exposure, utility rate structures, consumption patterns, equipment performance and annual degradation. It does not know your roof, your shading, your utility tariff, your household schedule or your future energy use.

Calculator output is not a guarantee, a warranty, a prediction or a promise of savings, production, bill reduction or payback. Actual results vary, sometimes substantially, with weather, shading, roof orientation and pitch, dust and soiling, utility rate changes, tariff and net metering rule changes, changes in your consumption, equipment behaviour and maintenance.

A binding figure comes only from a written proposal issued after an on-site assessment, and even then the proposal states a price rather than a guaranteed saving. Do not make a purchase, financing or tax decision in reliance on calculator output alone, and do not treat it as financial, tax, engineering or investment advice. If your inputs are inaccurate or incomplete, the estimate will be inaccurate too.

A site assessment is how we replace assumptions with measurements. By booking one you confirm that you own the property or that you have the authority of the owner to allow the visit and the work being discussed.

You agree to give our team safe and reasonable access during the agreed window to the areas we need to inspect, which typically include the roof, the attic or crawl space, the main service panel, the meter, the proposed equipment location and the route between them. We may take photographs, measurements, meter readings and, where it is lawful and safe, aerial imagery, and we keep those records as part of the project file.

• A site assessment is a scoping visit for the work being quoted, not a home inspection, a structural survey, a roof certification or a code compliance audit of the whole property
• We may decline to walk a roof or enter a space that our crew judges unsafe, and we will explain why and offer an alternative method
• If nobody is present to give access, or the areas we need are blocked, we may have to reschedule, and a fee may apply for repeat visits where we have told you about it in advance
• Findings we share verbally during a visit are preliminary until they appear in a written proposal

Where our agreement says so, we prepare and submit building and electrical permit applications, structural documentation and utility interconnection applications on your behalf, and we schedule the inspections those approvals require.

Those processes are run by third parties. Plan review times, correction cycles, inspector availability, utility interconnection queues, meter exchange scheduling, homeowners association review, equipment lead times and weather are outside our control. Any date we give you for design, installation, inspection, energisation or permission to operate is a good faith estimate based on current conditions, not a guarantee, and it is not a term of the contract unless your signed agreement expressly says otherwise.

Permission to operate a solar or battery system on the grid is granted by your utility, not by us. We cannot switch a grid-tied system on before that permission is issued, and we are not liable for utility delay, for utility fees, or for changes a utility makes to its tariffs, interconnection rules or metering programs.

Good information early is what keeps a project on schedule and on budget. You agree to:

• Provide accurate contact details and accurate utility account information, including a full twelve months of billing or usage history where we ask for it
• Disclose what you know about the roof, including its age, its material, any past or present leaks, prior repairs, any remaining roof warranty and any planned replacement
• Obtain any homeowners association, architectural committee, landlord or co-owner approval that your property requires, unless our written agreement says that we will handle it
• Disclose known hazards and conditions such as asbestos, lead paint, mold, prior fire damage, obsolete or unpermitted wiring, buried utilities, septic lines and irrigation lines
• Provide safe access on work days, including parking for our vehicles, a clear path to the work area, secured pets and cleared storage under the work zone
• Keep your property insured and tell your insurer about the installed equipment where your policy requires it
• Review documents we send for signature, and pay amounts due under the payment schedule in your signed agreement

If information you provide turns out to be inaccurate or incomplete, and that changes the scope, the schedule or the cost, the change order process below applies.

Some conditions cannot be seen until work begins. Common examples include an undersized or obsolete service panel, corroded or undersized conductors, rot or structural deficiency in a roof or rafter, a rusted mast, an unpermitted circuit added by a previous owner, buried lines in a trench route, or an upgrade required by an inspector that was not part of the approved plan set.

When we find something like that, we stop the affected part of the work and give you a written change order describing the condition, the proposed remedy, the cost effect and the schedule effect. Work on that part resumes when the change order is signed. If you decline a change order that is necessary for a safe, code-compliant installation, we may have to suspend or end the work, and the cancellation terms of your signed agreement apply.

Verbal instructions do not vary a contract. No change to scope, price or schedule is effective unless it is in writing and signed by both parties.

Two different warranties apply to almost every project, and it is worth keeping them apart.

Our workmanship warranty covers the labor we perform: mounting, flashing and sealing of penetrations, conduit and wiring, terminations, mounting of equipment and commissioning. Its length and its terms are stated in your signed agreement, and that document is the controlling statement of what is covered.

Equipment warranties are issued by the manufacturer of each panel, inverter, battery, generator, charger or component, on that manufacturer's terms and for that manufacturer's period. We register equipment where registration is required and we help you make a claim, but we do not extend, enlarge or underwrite a manufacturer warranty, and we are not liable if a manufacturer changes its terms, delays a claim or ceases trading.

Warranty coverage may be reduced or voided by, among other things:

• Modification, repair, relocation or servicing of the system by anyone we have not authorized
• Roof work by others that disturbs our flashings, penetrations or mounting hardware
• Tampering with equipment, removing labels, or defeating a safety device or setting
• Misuse, overloading, neglect of the maintenance the manufacturer requires, or operation outside published specifications
• Damage from storms, flooding, lightning, fire, earthquake, vandalism, theft, vehicle impact, rodents, birds or other causes outside our work
• Failure to give us notice of a defect within a reasonable time, or refusal of reasonable access to inspect and repair

Nothing here limits rights you have under California law that cannot be waived, including any statutory protections that apply to home improvement contracts.

This website and its content, including the savings calculator, are provided on an as is and as available basis, without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error free or free of harmful components, or that any figure shown on it will match your result.

To the maximum extent permitted by California law, JJ Energy Inc. is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost savings, lost energy production, lost profits, loss of use, business interruption, spoiled goods or data loss, arising out of your use of this website or of any estimate generated by it, even if we have been advised that such damages are possible.

For claims relating to work we performed, our aggregate liability is limited to the amount you paid us for the specific work that gave rise to the claim, except where your signed agreement provides otherwise.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for gross negligence, for willful misconduct, for fraud, or for personal injury or death caused by negligence.

You agree to defend, indemnify and hold harmless JJ Energy Inc. and its officers, employees and authorized representatives from third party claims, damages, losses and reasonable legal costs that arise out of:

• Your breach of these terms or of your signed agreement with us
• Information you gave us that was inaccurate or incomplete, including utility history, ownership and roof condition
• Your failure to obtain a homeowners association, landlord, co-owner or other approval that your property required
• A pre-existing condition or hazard at the property that you knew about and did not disclose
• Unauthorized or unlawful use of this website by you or by anyone using your device

This section does not require you to indemnify us against our own negligence, our own willful misconduct, or any liability that California law does not permit to be shifted.

We are licensed contractors. We are not tax advisers, accountants, financial advisers or attorneys, and nothing on this website, in a proposal, or in a conversation with our team is tax, legal or investment advice.

Federal, state, utility and local incentive programs exist for some customers and some equipment, but eligibility rules, amounts, caps, deadlines and application procedures change over time and are set by the program administrator, not by us. Whether you personally benefit also depends on your own circumstances, including your tax liability, your filing position, whether you own or lease the equipment, and how the property is used.

For that reason we do not state a credit or rebate as a fixed amount that you will receive. Confirm every incentive with your own accountant or tax professional, and with the program administrator, before you make a purchase decision. Program funds may be limited, may be reserved on a first come basis, and may be exhausted or withdrawn.

If we help you prepare or submit a rebate or incentive application as a courtesy, we do not guarantee approval, the amount awarded, or the time it takes to be paid, and your obligation to pay for the work is not conditional on that outcome unless your signed agreement expressly says so.

Some customers pay cash and some finance. Where you ask us to, we may introduce you to third party lenders or finance providers who work with solar, storage and home improvement projects.

Any credit application, loan, lease, service agreement or power purchase agreement is a contract between you and that provider, on their documents and their terms. We are not the lender. We do not set interest rates, dealer fees, term lengths, credit criteria or approval decisions, and we are not responsible for a provider's servicing decisions, its privacy practices or its conduct.

Read finance documents in full before you sign, including the total cost of credit, the payment schedule, any escalator, any prepayment terms and what happens if you sell the property. Approval is never guaranteed. We may receive compensation from a finance provider in connection with a funded project, and we will confirm that in writing if you ask.

Requesting a quote or using the savings calculator does not commit you to anything. You can ask us to stop contacting you at any time and we will close the enquiry.

Where a contract is a home solicitation sale under California law, meaning it was agreed at your home or at a place other than our normal place of business, you have the right to cancel the contract without penalty or obligation until midnight of the third business day after the day you signed it. Certain buyers, including senior citizens, are given a longer cancellation period under California law, and where that applies your contract will say so.

Your contract includes a notice of cancellation form explaining exactly how to exercise this right. To cancel, sign and date the notice and deliver or mail it to JJ Energy Inc., 73-710 Fred Waring Drive, Suite 210, Palm Desert, CA 92260, or send it to hello@jjenergyinc.com, before the deadline stated in the notice. Any payment you made will be returned within the period the law requires, and we will not begin work during the cancellation period unless you have asked us to in writing and the law allows it.

After the statutory cancellation period ends, cancellation is governed by the terms of your signed agreement, which may allow us to recover documented costs already incurred, such as engineering, permit fees paid, restocking charges or custom equipment ordered for your project.

The text, photography, drawings, layout, graphics, logos and design of this website are owned by JJ Energy Inc. or used under license, and are protected by copyright, trademark and other laws.

You may view, download and print pages for your own personal or internal business use in evaluating our services. You may not copy, republish, sell, frame, systematically scrape or build a derivative work from this site, or use our name, logo or project photography to suggest an endorsement, an affiliation or a partnership that does not exist, without our prior written permission.

Job photographs, system designs, load calculations and drawings we prepare remain our property except where your signed agreement says otherwise, and we may show completed work in our portfolio without identifying your address. If you would prefer that we did not, tell us and we will respect it. If you send us feedback or a suggestion, we may use it without obligation or payment. If you believe content on this site infringes your rights, contact us at hello@jjenergyinc.com and we will investigate promptly.

This site links to manufacturers, utilities, incentive program administrators, finance providers, review platforms and social media. Those destinations are not under our control. We do not endorse, verify or accept responsibility for their content, their products, their availability, their security or their privacy practices, and a link is not a recommendation of anything beyond the specific point being referenced.

Review the terms and privacy policy of any third party site before you use it or give it your information.

These terms and any dispute arising from them or from your use of this website are governed by the laws of the State of California, without regard to its conflict of laws rules. You and JJ Energy Inc. agree that the state and federal courts located in Riverside County, California have jurisdiction and are the proper venue, except where a dispute falls within the jurisdiction of a small claims court.

Before starting a formal proceeding, please contact us and give us a fair chance to put things right. Send a written description of the issue and the resolution you want to hello@jjenergyinc.com or to our postal address. Most concerns are resolved by a phone call and a site visit within 30 days. If they are not, the parties may agree to mediation before litigation.

Where your signed agreement contains its own dispute resolution, mediation or arbitration provision covering the work performed, that provision governs disputes about the work. Nothing in these terms prevents you from filing a complaint with the California Contractors State License Board or from exercising any other right given to you by California law.

If any provision of these terms is held to be invalid or unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions stay in full force. Our failure to enforce a provision is not a waiver of it, and a waiver given once is not a waiver of any later breach.

These terms, together with any signed agreement between us, are the entire agreement about the subject matter they cover and replace earlier discussions about it. You may not assign your rights under a contract with us without our written consent. We may assign ours to a successor in connection with a merger, acquisition or sale of assets, provided your warranty rights are preserved.

We may update these terms as our services, our equipment lines or the law change. The updated version is published on this page with a revised last updated date, and it takes effect when it is posted. If a change is significant, we will make that clear on the page.

Continued use of the website after an update means you accept the revised terms. Changes published here do not retroactively alter a contract you have already signed. That agreement continues on the terms in force when you signed it.

If anything on this page is unclear, or you want a copy of our license details, our standard warranty language or a proposal you were sent, get in touch. A real person at our Palm Desert office will answer.

Our other policies explain how we handle your information and what this site stores on your device: